AFTER SALES SUPPORT

Our Commitment to You

What sets Hydrafeed apart is our exceptional customer service. We take our commitment to you seriously and it doesn’t end with your purchase. We are here to support you throughout the entire process. We always strive to provide you with the highest level of service, so you enjoy a stress-free experience when you purchase from us.
MSV65
Robojob

Keep Your Machine Automation Running Smoothly

Our fully trained Service and Application team, along with our field-based Engineers are critical to maintaining a high level of customer satisfaction; they will support you from receipt of order through to installation and full product training.

Should you have a query, or any problem may arise, our dedicated helpdesk can provide technical expertise over the phone to minimise your machine downtime.

No matter where you are in the UK, we can send out a fully experienced engineer to assist you if necessary – and with short notice too.

Our After-Sales Promise

We offer a rapid response for breakdowns, repairs, spares and replacement parts. Here are some of the ways our after-sales team can support you:
Turn-Assist Series

Technical Support

Our knowledgeable technical support team will be available to answer any question you may have about your product.

Mill-assist Series

Product Repairs

We can send out one of our engineers anywhere in the UK to get your machine back up and running.

Pallet-Load Series

Replacement Parts

We’ll ensure you receive your replacement parts as soon as possible to keep your business running.

Racks

Customer Service

Our dedicated helpdesk will answer your queries and provide support when you need it.

The Exceptional After-Sales Support That You Deserve

Our headquarters are located in Milton Keynes. When you buy from Hydrafeed, you benefit from UK-based support. Please do not hesitate to contact us with any query or issue you may have.